Privacy Policy

Privacy Policy

1 Information Collection
We collect personal data such as name, email, shipping address, and payment details to process orders and improve our services.

2 Data Usage
Your data is used for order fulfillment, customer support, marketing (only with consent), and website improvements.

3 Data Protection
We implement strict security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

4 Third-Party Sharing
We do not sell or rent customer information. However, data may be shared with logistics partners, payment processors, and government authorities as required by law.

5 User Rights
Customers can request access to, correction, or deletion of their personal data by contacting our support team.

Shipping Policy

1 Processing Time
Orders are processed within 1-2 business days, excluding holidays and weekends.

2 Shipping Methods & Timelines

• Standard Delivery: 7-10 business days

3 Order Tracking

Tracking details will be provided via email upon dispatch.

Return and Refund Policy

 Return Eligibility

• Items must be returned within 15 days of delivery.
• Products must be unused, in original packaging, and with all tags intact.
• Personal hygiene items, such as diapers and feeding bottles, are non-returnable unless defective.

 Return Process

• Customers must contact customer support with their order details.
• A pickup will be arranged for eligible returns.
• Refunds will be processed within 7-10 business days after approval.

Cancellation Policy

Order Cancellations

• Orders can be canceled before they are dispatched.
• Once shipped, cancellations are not possible; customers must follow the return policy.

Refund Process
Refunds for canceled orders will be credited to the original payment method within 5-7 business days.

Shipping rates & costs:

For orders of Rs. 500 and above, you will enjoy free delivery. For order value of less than Rs.500, a fixed shipping cost of Rs.100 will be charged.

If any return has been initiated and total order value become less than Rs.500 then shipping charge should be deduct from the refund amount

Terms of Sale

Pricing & Payment

• Prices are inclusive of applicable taxes.
• We accept payments via credit/debit cards, UPI, and net banking.
• Prices are subject to change without prior notice.

Order Acceptance

• Orders are subject to stock availability.
• We reserve the right to cancel orders due to pricing errors, fraud suspicion, or non-payment.

User-Generated Content Policy

Content Submission
Users can submit product reviews, comments, and testimonials, provided they are respectful and truthful.

 Moderation Rights
Bebe Touch reserves the right to remove any content that is offensive, defamatory, or misleading.

Governing Law & Jurisdiction

These terms are governed by Indian law. Any disputes shall be resolved in the courts of Delhi High Court.